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Learning &
Transferable Thinking
>Completed a year long Lean Improvement Practicioner (Green Belt equivalent) apprenticeship through work.
>The programme focused on developing skills to analyse workflows, remove inefficiencies, and deliver measurable improvements:
Gathering and analysing data
Identifying points of friction in systems and processes
Testing and iterating solutions through small experiments
Using user feedback to guide decisions
Business Project
>As part of the apprenticeship I delivered a complete improvement project at my workplace, BCA.
>The project centred on standardising and improving security procedures of high-value vehicles on a large automotive storage and logistics site.
>Key elements of the project included:
Structured using DMAIC
Data-driven analysis of theft trends
Process mapping and waste identification (TIMWOODS)
Root cause analysis (5 Whys, Fishbone)
Stakeholder engagement across operations, security, and IT
Experimentation, data collection, and pilot testing
Design of sustainable controls for future rollout

Key Skills
>Project Delivery & Stakeholder Coordination
Able to structure and lead projects, working across multiple stakeholders and taking ownership from problem definition through to delivery.

>Experimentation & Iteration
Able to test ideas, gather feedback, and iterate quickly.

>Data Analysis and Prioritisation
Able to use data analysis and prioritisation techniques (Pareto, trend analysis) to focus improvements on the highest-impact areas.

Outcome &
Recognition
The project was delivered successfully in a live operational environment, and demonstrated measurable risk reduction and process improvement, as signed off by the Head of Security.
Final grade: Distinction
Nominated for Learner of the Year by course tutor
